If you have placed the order using Make Your Hue and/or Find Your Hue
option we handcraft your lipstick based on your custom preferences indicated via your order.
Our system processes and accepts your order, the workflow is moved to customization team to custom create your lipstick.
The products are inspected thoroughly to ensure that they meet our standards, matches with your specifications of Colour,
Base and Fragrance before they are moved to packaging and dispatch via our delivery partner.
If you have placed the order using Pick Your Hue option, our system processes and accepts your order. The Standard lipsticks are pre made and are inspected to make sure that it is ready to be shipped via our delivery partner.
Gift cards are delivered digitally to the registered email address.
Packaging and Shipping:
LipHue’s lipstick container is as unique as your handcrafted custom lipstick. The same is packed in a
specially curated box to make sure that there is no damage during the delivery process. Our package has
been designed to withstand the wear and tear of the shipping cycle.
LipHue currently ships only in India.
Once we ship your order, we do track all our dispatches till it reaches you and at the same time we also
share with you via email/WhatsApp your tracking reference details including the delivery partner
information to enable you to track the same.
The estimated delivery is indicated on your order summary and we dispatch the orders within the
stipulated time (excluding Sundays and public holidays) to meet our committed timelines.
For orders placed via Make your Hue and Find your Hue, we custom create the lipstick based on the
preferences, test to ensure that it meets the standards and then schedule for packaging and dispatch.
Standard shipping applies for most addresses.
We charge Rs.99 charge for orders below Rs.1000/=, while orders above Rs1000/= are shipped without any
Despite our specially curated boxes it is possible that some shipments might get damaged in shipping. In
case of any damaged receipts please return the same to LipHue, 2nd Floor, RA Towers, Road No: 2, Banjara
Hills, Hyderabad – 500034. We don’t have any arrangements to pick up the same from your address.
Please don’t use any damaged products as once used we will not entertain any replacements.
No Change of address requests will be entertained. All orders will be sent to delivery address as
mentioned in the order